The Brimming Cup
CHAPTER X
AT THE MILL
I
An Afternoon in the Life of Mr. Neale Crittenden, aet.
38
May 27.
The stenographer, a pale, thin boy, with a scarred face, and
very white hands, limped over to the manager's desk with a pile of
letters to be signed. "There, Captain Crittenden," he said, pride
in his accent.
Neale was surprised and pleased. "All done, Arthur?" He looked
over the work hastily. "Good work, good work." He leaned back,
looking up at the other. "How about it, anyhow, Arthur? Is it going
to work out all right?"
The stenographer looked at him hard and swallowed visibly. "I
never dreamed I'd be fit to do anything I like half so well. I
thought when I was in the hospital that I was done for, for sure.
Captain Crittenden, if you only knew what my mother and I think
about what you've done for . . ."
Neale dodged hastily. "That's all right. That's all right. If
you like it, that's all that's necessary. And I'm not Captain any
more."
"I forget, sir," said the other apologetically.
"Can you sit down and take a second batch right now? I want to
get through early. Mrs. Crittenden's going to bring some visitors
to see the place this afternoon, and I'll have to be with them more
or less."
He looked at the clock. It was half-past three. Marise had said
she would be there about four. He gave a calculating glance at the
stack of letters. He would never be able to get through those.
"We'll have to get a move on," he remarked. "Things got pretty well
piled up while I was away."
He began to dictate rapidly, steadily, the end of a sentence
clearly in his mind before he pronounced the first word. He liked
to dictate and enjoyed doing it well. The pale young stenographer
bent over his note-book, his disfigured face intent and
serious.
"Turned out all right, Arthur has," thought Neale to himself. "I
wasn't so far off, when I thought of the business college for him."
Then he applied himself single-mindedly to his dictation, taking up
one letter after another, with hardly a pause in his voice. But for
all his diligence, he had not come to the bottom of the pile when
four o'clock struck; nor ten minutes later when, glancing out of
the window, he saw Marise and the children with Mr. Bayweather and
the two other men coming across the mill-yard. Evidently Mr.
Bayweather had dropped in just as they were going to start and had
come along. He stopped dictating and looked at the group with a
certain interest. Marise and the children had had a good deal to
say yesterday about the newcomers to Crittenden's.
It seemed to him that the impression he had received of them had
been as inaccurate as such second-hand impressions were apt to be.
The older man was just like any elderly business man, for all he
could see, nothing so especially attractive about him, although
Marise had said in her ardent way that he was "the sort of old
American you love on sight, the kind that makes you home-sick when
you meet him in Europe." And as for Mr. Marsh, he couldn't see any
signs of his being such a record-breaking live-wire as they had all
said. He walked along quietly enough, and was evidently as resigned
as any of them to letting Mr. Bayweather do all the talking. On the
other hand, none of them had told him what a striking-looking
fellow he was, so tall, and with such a bold carriage of that round
dark head.
"Here they come, Arthur," he remarked. "No more time. But I'll
try to squeeze in a minute or two, while they are here, to finish
up these last ones."
The young man followed the direction of his eyes and nodded. He
continued looking at the advancing group for a moment, and as he
stood up, "You could tell that Mr. Marsh is a millionaire by the
way his clothes fit, couldn't you?" he remarked, turning to go back
to his desk in the outer office.
They were coming down the hall now. Neale went forward to open
the door, met and breasted the wave of children who after hugging
casually at his knees and arms, swept by; and stepped forward to be
presented to the newcomers. They had not crossed the threshold,
before his first impression was reversed in one case. Marsh was a
live-wire all right. Now that he had seen his eyes, he knew what
Elly had meant when she said that when he looked at you it was like
lightning.
Mr. Bayweather barely waited for the first greetings to be
pronounced before he burst out, "Do they say, 'backwards and
forwards' or 'back and forth'?"
Neale laughed. Old Bayweather was perennial. "Backwards and
forwards, of course," he said. "English people always say
everything the longest possible way." He explained to the others,
"Mr. Bayweather is an impassioned philologist . . ."
"So I have gathered," commented Marsh.
". . . and whenever any friends of his go on travels, they are
always asked to bring back some philological information about the
region where they go."
He turned to Marise (how sweet she looked in that thin yellow
dress). "Where do you want your personally conducted to begin,
dear?" he asked her. (Lord! How good it seemed to get back to
Marise!)
Mr. Bayweather cut in hastily, "If I may be permitted to
suggest, I think a history of the mill would be advisable as a
beginning. I will be glad to tell the newcomers about this. I've
just been working the subject up for a chapter in history of
Ashley."
Neale caught an anguished side-glance from Marise and sent back
to her a shrugged message of helplessness in the face of Destiny.
The man didn't live who could head old Bayweather off when he got
started on local history. And besides, this would give him time to
get those last three letters finished. Aloud he said, "I wouldn't
dare say a word about history in Mr. Bayweather's presence. I have
a few letters to finish. I'll just step into the outer office and
be ready to start when you've heard the history lecture." He turned
to the children, who were tapping on the typewriter. "Look here,
kids, you'd be better off where you won't break anything. Get along
with you out into the mill-yard and play on the lumber-piles, why
don't you? Paul, you see if you can tell yellow birch from oak this
time!"
He and the children beat a retreat together into the outer
office, where he bent over Arthur's desk and began to dictate in a
low voice, catching, as he did so, an occasional rotund phrase from
the disquisition in the other room. ". . . the glorious spirit of
manly independence of the Green Mountain Boys . . ."
To himself Neale thought, "He'd call it bolshevism if he met it
today . . ."
". . . second building erected in the new settlement, 1766, as a
fort. . . . No, no, Mr. Marsh, not against the
Indians! Our early settlers here never had any trouble with
the Indians."
Neale laughed to himself at the clergyman's resentment of any
ignorance of any detail of Ashley's unimportant history.
". . . as a fort against the York State men in the land-grant
quarrels with New Hampshire and New York, before the Revolution."
Neale, smiling inwardly, bet himself a nickel that neither of the
two strangers had ever heard of the Vermont land-grant quarrels,
and found himself vastly tickled by the profound silence they kept
on the subject. They were evidently scared to death of starting old
Bayweather off on another line. They were safe enough, if they only
knew it. It was inconceivable to Mr. Bayweather that any grown
person should not know all about early Vermont history.
At this point Marise came out of the office, her face between
laughter and exasperation. She clasped her hands together and said,
"Can't you do anything?"
"In a minute," he told her. "I'll just finish these two letters
and then I'll go and break him off short."
Marise went on to the accountant's desk, to ask about his wife,
who sang in her winter chorus.
He dictated rapidly: "No more contracts will go out to you if
this stripping of the mountain-land continues. Our original
contract has in it the clause which I always insist on, that trees
smaller than six inches through the butt shall not be cut. You will
please give your choppers definite orders on this point, and
understand that logs under the specified size will not be accepted
at the mill." He held out to the stenographer the letter he was
answering. "Here, Arthur, copy the name and address off this. It's
one of those French-Canadian names, hard to spell if you don't see
it."
He paused an instant to hear how far Mr. Bayweather had
progressed, and heard him saying, "In the decade from 1850 on,
there was a terrible and scandalous devastation of the
mountain-land . . ." and said to himself, "Halfway through the
century. I'll have time to go on a while. All ready, Arthur." He
dictated: "On birch brush-backs of the model specified, we can
furnish you any number up to . . ." He wound his way swiftly and
surely through a maze of figures and specifications without
consulting a paper or record, and drawing breath at the end, heard
Mr. Bayweather pronouncing his own name. ". . . Mr. Crittenden has
taught us all a great deal about the economic aspects of a
situation with which we had had years of more familiarity than he.
His idea is that this mountainous part of New England is really not
fit for agriculture. Farming in the usual sense has been a losing
venture ever since the Civil War high prices for wool ceased. Only
the bottoms of the valleys are fit for crops. Most of our county is
essentially forest-land. And his idea of the proper use to make of
it, is to have a smallish industrial population engaged in
wood-working, who would use the bits of arable land in the valleys
as gardens to raise their own food. He has almost entirely
reorganized the life of our valley, along these lines, and I
daresay he cannot at all realize himself the prodigious change from
hopelessness and slow death to energy and forward-looking activity
which his intelligent grasp of the situation has brought to this
corner of the earth."
The young stenographer had heard this too, and had caught the
frown of annoyance which the personal reference brought to Neale's
forehead. He leaned forward and said earnestly, "It's so, Captain .
. . Mr. Crittenden. It's so!"
Mr. Bayweather went on, "There is enough wood in the forests
within reach of the mill to keep a moderate-sized wood-working
factory going indefinitely, cutting by rotation and taking care to
leave enough trees for natural reforestration. But of course that
has not been the American way of going at things. Instead of that
steady, continuous use of the woods, which Mr. Crittenden has shown
to be possible, furnishing good, well-paid work at home for the men
who would be otherwise forced off into cities, our poor mountains
have been lumbered every generation or so, on an immense,
murderous, slashing scale, to make a big sum of money for somebody
in one operation. When old Mr. Burton Crittenden's nephew came to
town it was a different story. Mr. Neale Crittenden's ideal of the
lumber business is, as I conceive it, as much a service to mankind
as a doctor's is."
Neale winced, and shook his head impatiently. How ministers did
put the Sunday-school rubber-stamp on everything they talked
about—even legitimate business.
"And as Mrs. Crittenden's free-handed generosity with her
musical talent has transformed the life of the region as much as
Mr. Crittenden's high and disinterested . . ."
"Oh Gosh, Arthur, never mind about the rest!" murmured
Neale, moving back quickly into the inner office to create a
diversion. "All ready?" he asked in a loud, hearty voice, as he
came up to them. "Up to 1920 by this time, Mr. Bayweather?" He
turned to Marsh, "I'm afraid there is very little to interest you,
with your experience of production on a giant scale, in a business
so small that the owner and manager knows every man by name and
everything about him."
"You couldn't show me anything more out of my own
experience," answered Marsh, "than just that. And as for what I
know about production on a giant scale, I can tell you it's not
much. I did try to hook on, once or twice, years ago—to find
out something about the business that my father spent his life in
helping to build up, but it always ended in my being shooed out of
the office by a rather irritable manager who knew I knew nothing
about any of it, and who evidently hated above everything else,
having amateur directors come horning in on what was no party of
theirs. 'If they get their dividends all right, what more do they
want?' was his motto. I never was able to make any sense out of it.
It's all on such a preposterously big scale now. Once in a while,
touring, I have come across one of our branch establishments and
have stopped my car to see the men come out of the buildings at
quitting-time. That's as close as I have ever come. Do you really
know their names?"
"I can't pronounce all the French-Canadian names to suit them,
but I know them all, yes. Most of them are just the overflow of the
rural population around here."
He said to himself in congratulation, "Between us, we pried old
Bayweather loose from his soft soap, pretty neatly," and gave the
man before him a look of friendly understanding. He was a little
startled, for an instant, by the expression in the other's bright
eyes, which he found fixed on him with an intentness almost
disconcerting. "Does he think I'm trying to put something over on
him?" he asked himself with a passing astonishment, "or is he
trying to put something over on me?" Then he remembered that
everyone had spoken of Marsh's eyes as peculiar; it was probably
just his habit. "He can look right through me and out at the other
side, for all I care!" he thought indifferently, meeting the
other's gaze with a faintly humorous sense of something absurd.
Marise had come back now, and was saying, "You really must get
started, Neale, the men will be quitting work soon."
"Yes, yes, this minute," he told her, and led the way with Mr.
Welles, leaving Marise and Mr. Bayweather to be showman for Mr.
Marsh. He now remembered that he had not heard the older man say a
single word as yet, and surmised that he probably never said much
when the fluent Mr. Marsh was with him. He wondered a little, as
they made their way to the saw-mill, what Marise saw in either of
them to interest her so much. Oh well, they were a change, of
course, from Ashley and Crittenden's people, and different from the
Eugenia Mills bunch, in New York, too.
He stood now, beside Mr. Welles, in the saw-mill, the ringing
high crescendo scream of the saws filling the air. Marise stood at
the other end talking animatedly to the two she had with her.
Marise was a wonder on conversation anyhow. What could she find to
say, now, for instance? What in the world was there to say to an
ex-office manager of a big electrical company about a wood-working
business?
His eyes were caught by what one of the men was doing and he
yelled at him sharply, "Look out there, Harry! Stop that! What do I
have a guard rail there for, anyhow?"
"What was the matter?" asked Mr. Welles, startled.
"Oh, nothing much. One of the men dodging under a safety device
to save him a couple of steps. They get so reckless about those
saws. You have to look out for them like a bunch of bad
children."
Mr. Welles looked at him earnestly. "Are you . . . have you . .
. Mr. Bayweather has told us so much about all you do for the men .
. . how they are all devoted to you."
Neale looked and felt annoyed. Bayweather and his palaver! "I
don't do anything for them, except give them as good wages as the
business will stand, and as much responsibility for running things
as they'll take. Beyond that, I let them alone. I don't believe in
what's known as 'welfare work.' I wouldn't want them messing around
in my private life, and I don't believe they'd like me in
theirs."
The necessity to raise his voice to a shout in order to make
himself heard above the tearing scream of the saws made him sound
very abrupt and peremptory, more so than he had meant. As he
finished speaking his eyes met those of the older man, and were
held by the clarity and candor of the other's gaze. They were like
a child's eyes in that old face. It was as though he had been
abrupt and impatient to Elly or Mark.
As he looked he saw more than candor and clarity. He saw a deep
weariness.
Neale smoothed his forehead, a little ashamed of his petulance,
and drew his companion further from the saws where the noise was
less. He meant to say something apologetic, but the right phrase
did not come to him. And as Mr. Welles said nothing further, they
walked on in silence. They passed through the first and second
floors of the mill, where the handling of the smaller pieces was
done, and neither of them spoke a word. Neale looked about him at
the familiar, familiar scene, and found it too dull to make any
comment on. What was there to say? This was the way you
manufactured brush-backs and wooden boxes and such-like things, and
that was all. The older men bent over their lathes quietly, the
occasional woman-worker smartly hammering small nails into the
holes already bored for her, the big husky boys shoved the trucks
around, the elevator droned up and down, the belts flicked as they
sped around and around. Blest if he could think of any explanation
to make to a grown man on so simple and everyday a scene. And yet
he did not enjoy this silence because it seemed like a continuation
of his grumpiness of a few minutes ago. Well, the next time the old
fellow said anything, he'd fall over himself to be nice in his
answer.
Presently as they came to the outside door, Mr. Welles remarked
with a gentle dignity, in evident allusion to Neale's cutting him
short, "I only meant that I was very much interested in what I see
here, and that I would like very much to know more about it."
Neale felt he fairly owed him an apology. He began to understand
what Marise meant when she had said the old fellow was one you
loved on sight. It was her way, emotionally heightened as usual, of
saying that he was really a very nice old codger. "I'll be glad to
tell you anything you want to know, Mr. Welles," he said. "But I
haven't any idea what it is that interests you. You fire ahead and
ask questions and I'll agree to answer them."
"That's what I'd like, all right. And remember if I ask anything
you don't want to talk about . . ." He referred evidently to
Neale's impatience of a few minutes ago.
"There aren't any trade secrets in the wood-working business,"
said Neale, laughing. "Better come along and see our drying-room as
we talk. We've had to make some concession to modern haste and use
kiln-drying, although I season first in the old way as long as
possible." They stepped out of the door and started across the
mill-yard.
Mr. Welles said with a very faint smile in the corner of his
pale old lips, "I don't believe you want to show me any of this,
Mr. Crittenden. And honestly that isn't what interests me about it.
I wouldn't know a drying-room from a steam-laundry."
Neale stopped short, and surveyed his companion with amusement
and admiration. "Good for you!" he cried. "Tell the truth and shame
the devil and set an example to all honest men. Mr. Welles, you
have my esteem."
The old man had a shy smile at this. "I don't tell the truth
that way to everybody," he said demurely.
Neale liked him more and more. "Sir, I am yours to command," he
said, sitting down on the steps, "ask ahead!"
Mr. Welles turned serious, and hesitated. "Mr. Bayweather said .
. ." He began and looked anxiously at Neale.
"I won't bite even if he did," Neale reassured him.
Mr. Welles looked at him with the pleasantest expression in his
eyes. "It's a great relief to find that we can get on with one
another," he said, "for I must admit to you that I have fallen a
complete victim to Mrs. Crittenden. I . . . I love your wife." He
brought it out with a quaint, humorous roundness.
"You can't get up any discussion with me about that," said
Neale. "I do myself."
They both laughed, and Mr. Welles said, "But you see, caring
such a lot about her, it was a matter of great importance to me
what kind of husband she had. I find actually seeing you very
exciting."
"You're the first who ever found it so, I'm sure," said Neale,
amused at the idea.
"But it wasn't this I wanted to say," said Mr. Welles. He went
back and said again, "Mr. Bayweather said your idea of business is
service, like a doctor's?"
Neale winced at the Bayweather priggishness of this way of
putting it, but remembering his remorse for his earlier
brusqueness, he restrained himself to good humor and the admission,
"Making allowance for ministerial jargon, that's something like a
fair statement."
He was astonished at the seriousness with which Mr. Welles took
this. What was it to him? The old man looked at him, deeply,
unaccountably, evidently entirely at a loss. "Mr. Crittenden," he
said abruptly, "to speak right out, that sounded to me like the
notion of a nice idealistic woman, who has never been in business.
You see I've been in a business office all my life!"
Neale found his liking for the gentle, troubled old man enough
for him to say truthfully, "Mr. Welles, I don't mind talking to you
about it. Sure, yes I can understand how having a minister put it
that way. . . . Lord! How the old boy does spill over! And yet why
should I care? I'm ashamed of letting harmless Mr. Bayweather get
on my nerves so."
Mr. Welles started to speak, found no words, and waved an arm as
if to imply that he understood perfectly. This made Neale
laugh a little, and gave him a picture of the helplessness of a
newcomer to Ashley, before the flood-tide of Mr. Bayweather's local
learning.
He went on, "He sort of taints an honest idea, doesn't he, by
his high-falutin' way of going on about it?"
He hesitated, trying to think of simple words to sum up what he
had, after all, never exactly formulated because it had been so
much an attitude he and Marise had silently grown into. It was
hard, he found, to hit on any expression that said what he wanted
to; but after all, it wasn't so very important whether he did or
not. He was only trying to make a nice tired old man think himself
enough respected to be seriously talked to. He'd just ramble on,
till Marise brought the other visitors up to them.
And yet as he talked, he got rather interested in his statement
of it. A comparison of baseball and tennis ethics came into his
mind as apposite, and quite tickled him by its aptness. Mr. Welles
threw in an occasional remark. He was no man's fool, it soon
appeared, for all his mildness. And for a time he seemed to be
interested.
But presently Neale noticed that the other was looking absent
and no longer made any comments. That was what happened, Neale
reflected with an inward smile, as he slowed down and prepared to
stop, when anybody succeeded in getting you started on your hobby.
They were bored. They didn't really want to know after all. It was
like trying to tell folks about your travels.
But he was astonished to the limit of astonishment by what Mr.
Welles brought out in the silence which finally dropped between
them. The old man looked at him very hard and asked, "Mr.
Crittenden, do you know anything about the treatment of the Negroes
in the South?"
Neale sat up blinking. "Why no, nothing special, except that
it's a fearful knot we don't seem to get untied," he said. "I
contribute to the support of an agricultural school in Georgia, but
I'm afraid I never take much time to read the reports they send me.
Why do you ask?"
"Oh, no particular reason. I have a relative down there, that's
all."
Marise and the others came out of a door at the far-end of the
building now, and advanced towards them slowly. Neale and Mr.
Welles watched them.
Neale was struck again by Marsh's appearance. As far away as you
could see him, he held the eye. "An unusual man, your friend Mr.
Marsh," he remarked. "Mrs. Crittenden tells me that he is one of
the people who have been everywhere and done everything and seen
everybody. He looks the part."
Mr. Welles made no comment on this for a moment, his eyes on the
advancing group. Marise had raised her parasol of yellow silk. It
made a shimmering halo for her dark, gleaming hair, as she turned
her head towards Marsh, her eyes narrowed and shining as she
laughed at something he said.
Then the old man remarked, "Yes, he's unusual, all right,
Vincent is. He has his father's energy and push." He added in a
final characterization, "I've known him ever since he was a little
boy, and I never knew him not to get what he went after."
II
How the Same Thing Looked to Mr. Welles
As they walked along towards the mill, Mr. Welles had a distinct
impression that he was going to dislike the mill-owner, and as
distinct a certainty as to where that impression came from. He had
received too many by the same route not to recognize the shipping
label. Not that Vincent had ever said a single slighting word about
Mr. Crittenden. He couldn't have, very well, since they neither of
them had ever laid eyes on him. But Vincent never needed words to
convey impressions into other people's minds. He had a thousand
other ways better than words. Vincent could be silent, knock off
the ashes from his cigarette, recross his legs, and lean back in
his chair in a manner that slammed an impression into your head as
though he had yelled it at you.
But to be fair to Vincent, Mr. Welles thought probably he had
been more than ready to soak up an impression like the one he felt.
They'd had such an awfully good time with Mrs. Crittenden and the
children, it stood to reason the head of the house would seem to
them like a butter-in and an outsider in a happy-family group.
More than this, too. As they came within hearing of the
industrial activity of the mill, and he felt his heart sink and
turn sore and bitter, Mr. Welles realized that Vincent had very
little to do with his dread of meeting the mill-owner. It was not
Mr. Crittenden he shrank from, it was the mill-owner, the business
man . . . business itself.
Mr. Welles hated and feared the sound of the word and knew that
it had him cowed, because in his long life he had known it to be
the only reality in the world of men. And in that world he had
known the only reality to be that if you didn't cut the other
fellow's throat first he would cut yours. There wasn't any other
reality. He had heard impractical, womanish men say there was, and
try to prove it, only to have their economic throats cut
considerably more promptly than any others. He had done his little
indirect share of the throat-cutting always. He was not denying the
need to do it. Only he had never found it a very cheerful
atmosphere in which to pass one's life. And now he had escaped, to
the only other reality, the pleasant, gentle, slightly unreal world
of women, nice women, and children and gardens. He was so old now
that there was no shame in his sinking into that for what time he
had left, as other old fellows sank into an easy-chair. Only he
wished that he could have got along without being reminded so
vividly, as he would be by this trip to the business-world, of what
paid for the arm-chair, supported the nice women and children. He
wished he hadn't had to come here, to be forced to remember again
that the inevitable foundation for all that was pleasant and
livable in private life was the grim determination on the part of a
strong man to give his strength to "taking it out of the hide" of
his competitors, his workmen, and the public. He'd had a vacation
from that, and it made him appallingly depressed to take another
dose of it now. He sincerely wished that sweet Mrs. Crittenden were
a widow with a small income from some impersonal source with no
uncomfortable human associations with it. He recalled with a sad
cynicism the story Mrs. Crittenden had told them about the clever
and forceful lawyer who had played the dirty trick on the farmer
here in Ashley, and done him out of his wood-land. She had been
very much wrought up about that, the poor lady, without having the
least idea that probably her husband's business-life was full of
such knifings-in-the-back, all with the purpose of making a quiet
life for her and the children.
Well, there was nothing for it but to go on. It wouldn't last
long, and Mr. Welles' back was practised in bowing to weather he
didn't like but which passed if you waited a while.
They were going up the hall now, towards a door marked "Office,"
the children scampering ahead. The door was opening. The tall man
who stood there, nodding a welcome to them, must be Mr.
Crittenden.
So that was the kind of man he was. Nothing special about him.
Just a nice-looking American business-man, with a quiet, calm
manner and a friendly face.
To the conversation which followed and which, like all such
conversations, amounted to nothing at all, Mr. Welles made no
contribution. What was the use? Mr. Bayweather and Vincent were
there. The conversation would not flag. So he had the usual good
chance of the silent person to use his eyes. He looked mostly at
Mr. Crittenden. Well, he wasn't so bad. They were usually nice
enough men in personal relations, business men. This one had good
eyes, very nice when he looked at the children or his wife. They
were often good family men, too. There was something about him,
however, that wasn't just like all others. What was it? Not
clothes. His suit was cut off the same piece with forty million
other American business-suits. Not looks, although there was an
outdoor ruddiness of skin and clearness of eye that made him look a
little like a sailor. Oh yes, Mr. Welles had it. It was his voice.
Whenever he spoke, there was something . . . something
natural about his voice, as though it didn't ever say things
he didn't mean.
Well, for Heaven's sake here was the old minister started off
again on one of his historical spiels. Mr. Welles glanced
cautiously at Vincent to see if he were in danger of blowing up,
and found him looking unexpectedly thoughtful. He was evidently not
paying the least attention to Mr. Bayweather's account of the
eighteenth century quarrel between New Hampshire and Vermont. He
was apparently thinking of something else, very hard.
He himself leaned back in his chair, but half of one absent ear
given to Mr. Bayweather's lecture, and enjoyed himself looking at
Mrs. Crittenden. She was pretty, Mrs. Crittenden was. He hadn't
been sure the first day, but now he had had a chance to get used to
her face being so long and sort of pointed, and her eyes long too,
and her black eyebrows running back almost into her hair, he liked
every bit of her face. It looked so different from anybody else's.
He noticed with an inward smile that she was fidgety under Mr.
Bayweather's historical talk. He was the only person with
any patience in that whole bunch. But at what a price had he
acquired it!
By and by Mrs. Crittenden got up quietly and went out into the
other office as if on an errand.
Mr. Bayweather took advantage of her absence to tell them a lot
about how much the Crittendens had done for the whole region and
what a golden thing Mrs. Crittenden's music had been for everybody,
and about an original conception of business which Mr. Crittenden
seemed to have. Mr. Welles was not interested in music, but he was
in business and he would have liked to hear a great deal more about
this, but just at this point, as if to cut the clergyman off, in
came Mr. Crttenden, very brisk and prompt, ready to take them
around the mill.
Vincent stood up. They all stood up. Mr. Welles noted that
Vincent had quite come out of his brown study and was now all
there. He was as he usually was, a wire charged with a very
high-voltage current.
They went out now, all of them together, but soon broke up into
two groups. He stayed behind with Mr. Crittenden and pretended to
look at the machinery of the saw-mill, which he found very boring
indeed, as he hadn't the slightest comprehension of a single cog in
it. But there was something there at which he really looked. It was
the expression of Mr. Crittenden's face as he walked about, and it
was the expression on the faces of the men as they looked at the
boss.
Mr. Welles, not being a talker, had had a great deal of
opportunity to study the faces of others, and he had become rather
a specialist in expressions. Part of his usefulness in the office
had come from that. He had catalogued in his mind the different
looks on human faces, and most of them connected with any form of
business organization were infinitely familiar to him, from the way
the casual itinerant temporary laborer looked at the boss of his
gang, to the way the star salesman looked at the head of the
house.
But here was a new variety to him, these frank and familiar
glances thrown in answer to the nodded greeting or short sentence
of the boss as he walked about. They were not so much friendly
(although they were that too), as they were familiar and open, as
though nothing lay hidden behind the apparent expression. It was
not often that Mr. Welles had encountered that, a look that seemed
to hide nothing.
He wondered if he could find out anything about this from Mr.
Crittenden and put a question to him about his relations with his
men. He tried to make it tactful and sensible-sounding, but as he
said the words, he knew just how flat and parlor-reformerish they
sounded; and it didn't surprise him a bit to have the business-man
bristle up and snap his head off. It had sounded as though he
didn't know a thing about business—he, the very marrow of
whose bones was soaked in a bitter knowledge that the only thing
that could keep it going was the fear of death in every man's
heart, lest the others get ahead of him and trample him down.
He decided that he wouldn't say another thing, just endure the
temporary boredom of being trotted about to have things explained
to him, which he hadn't any intention of trying to understand.
But Mr. Crittenden did not try to explain. Perhaps he was bored
himself, perhaps he guessed the visitor's ignorance. He just walked
around from one part of the big, sunshiny shops to another, taking
advantage of this opportunity to look things over for his own
purposes. And everywhere he went, he gave and received back that
curious, new look of openness.
It was not noisy here as in the saw-mill, but very quiet and
peaceful, the bee-like whirring of the belts on the pulleys the
loudest continuous sound. It was clean, too. The hardwood floor was
being swept clean of sawdust and shavings all the time, by a lame
old man, who pottered tranquilly about, sweeping and cleaning and
putting the trash in a big box on a truck. When he had it full, he
beckoned to a burly lad, shoving a truck across the room, and
called in a clear, natural, friendly voice, "Hey, Nat, come on
over." The big lad came, whistling, pushed the box off full, and
brought it back empty, still whistling airily.
There were a good many work-people in sight. Mr. Welles made a
guessing estimate that the business must keep about two hundred
busy. And there was not one who looked harried by his work. The
big, cluttered place heaped high with piles of curiously shaped
pieces of wood, filled with oddly contrived saws and lathes and
knives and buffers for sawing and turning and polishing and fitting
those bits of wood, was brooded over as by something palpable by an
emanation of order. Mr. Welles did not understand a detail of what
he was looking at, but from the whole, his mind, experienced in
business, took in a singularly fresh impression that everybody
there knew what he was up to, in every sense of the word.
He and Mr. Crittenden stood for a time looking at and chatting
to a gray-haired man who was polishing smoothly planed oval bits of
board. He stopped as they talked, ran his fingers over the
satin-smoothed surface with evident pleasure, and remarked to his
employer, "Mighty fine maple we're getting from the Warner lot. See
the grain in that!"
He held it up admiringly, turning it so that the light would
show it at its best, and looked at it respectfully. "There's no
wood like maple," he said. Mr. Crittenden answered, "Yep. The
Warner land is just right for slow-growing trees." He took it out
of the workman's hand, looked it over more closely with an evident
intelligent certainty of what to look for, and handed it back with
a nod that signified his appreciation of the wood and of the
workmanship which had brought it to that state.
There had been about that tiny, casual human contact a quality
which Mr. Welles did not recognize. His curiosity rose again. He
wondered if he might not succeed in getting some explanation out of
the manufacturer, if he went about it very tactfully. He would wait
for his chance. He began to perceive with some surprise that he was
on the point of quite liking Mrs. Crittenden's husband.
So he tried another question, after a while, very cautiously,
and was surprised to find Mr. Crittenden no longer snappish, but
quite friendly. It occurred to him as the pleasantest possibility
that he might find his liking for the other man returned. That
would be a new present hung on the Christmas tree of his
life in Vermont.
On the strength of this possibility, and banking on the
friendliness in the other man's eyes, he drove straight at it, the
phrase which the minister had used when he said that Mr. Crittenden
thought of business as an ideal service to humanity as much as
doctoring. That had sounded so ignorant and ministerial he hadn't
even thought of it seriously, till after this contact with the man
of whom it had been said. The best way with Crittenden was
evidently the direct one. He had seen that in the first five
minutes of observation of him. So he would simply tell him how
bookish and impossible it had sounded, and see what he had to say.
He'd probably laugh and say the minister had it all wrong, of
course, regular minister's idea.
And so presently they were off, on a real talk, beyond what he
had hoped for, and Crittenden was telling him really what he had
meant. He was saying in his firm, natural, easy voice, as though he
saw nothing specially to be self-conscious about in it, "Why, of
course I don't rank lumbering and wood-working with medicine. Wood
isn't as vital to human life as quinine, or a knowledge of what to
do in typhoid fever. But after all, wood is something that people
have to have, isn't it? Somebody has to get it out and work it up
into usable shape. If he can do this, get it out of the woods
without spoiling the future of the forests, drying up the rivers
and all that, and have it transformed into some finished product
that people need in their lives, it's a sort of plain, everyday
service, isn't it? And to do this work as economically as it can be
managed, taking as low a price as you can get along with instead of
screwing as high a price as possible out of the people who have to
have it, what's the matter with that, as an interesting problem in
ingenuity? I tell you, Mr. Welles, you ought to talk to my wife
about this. It's as much her idea as mine. We worked it out
together, little by little. It was when Elly was a baby. She was
the second child, you know, and we began to feel grown-up. By that
time I was pretty sure I could make a go of the business. And we
first began to figure out what we were up to. Tried to see what
sort of a go we wanted the business to have. We first began to make
some sense out of what we were doing in life."
Mr. Welles found himself overwhelmed by a reminiscent ache at
this phrase and burst out, his words tinged with the bitterness he
tried to keep out of his mind, "Isn't that an awful moment when you
first try to make some sense out of what you are doing in life! But
suppose you had gone on doing it, always, always, till you were an
old man, and never succeeded! Suppose all you seemed to be
accomplishing was to be able to hand over to the sons of the
directors more money than was good for them? I tell you, Mr.
Crittenden, I've often wished that once, just once, before I died I
could be sure that I had done anything that was of any use
to anybody." He went on, nodding his head, "What struck me so about
what Mr. Bayweather said is that I've often thought about doctors
myself, and envied them. They take money for what they do, of
course, but they miss lots of chances to make more, just so's to be
of some use. I've often thought when they were running the prices
up and up in our office just because they could, that a doctor
would be put out of his profession in no time by public opinion, if
he ever tried to screw the last cent out of everybody, the way
business men do as a matter of course."
Mr. Crittenden protested meditatively against this. "Oh, don't
you think maybe there's a drift the other way among decent business
people now? Why, when Marise and I were first trying to get it
clear in our own heads, we kept it pretty dark, I tell you, that we
weren't in it only for what money we could make, because we knew
how loony we'd seem to anybody else. But don't you see any signs
that lately maybe the same idea is striking lots of people in
America?"
"No, I do not!" said Mr. Welles emphatically. "With a
profiteer on every corner!
"But look-y-here, the howl about profiteers, isn't that
something new? Isn't that a dumb sort of application to business of
the doctor's standard of service? Twenty years ago, would anybody
have thought of doing anything but uneasily admiring a grocer who
made all the money he could out of his business? 'Why shouldn't
he?' people would have thought then. Everybody else did. Twenty
years ago, would anybody have dreamed of legally preventing a rich
man from buying all the coal he wanted, whether there was enough
for everybody, or not?"
Mr. Welles considered this in unconvinced silence. Mr.
Crittenden went on, "Why, sometimes it looks to me like the
difference between what's legitimate in baseball and in tennis.
Every ball-player will try to bluff the umpire that he's safe when
he knows the baseman tagged him three feet from the bag; and public
opinion upholds him in his bluff if he can get away with it. But
like as not, the very same man who lies like a trooper on the
diamond, if he went off that very afternoon to play tennis would
never dream of announcing 'out' if his opponent's ball really had
landed in the court,—not if it cost him the sett and
match,—whether anybody was looking at him or not. It's 'the
thing' to try to get anything you can put over in baseball,
anything the umpire can't catch you at. And it's not 'the thing' in
tennis. Most of the time you don't even have any umpire. That's it:
that's not such a bad way to put it. My wife and I wanted to run
our business on the tennis standard and not on the baseball one.
Because I believe, ultimately you know, in fixing
things,—everything,—national life as well, so that
we'll need as few umpires as possible. Once get the tennis standard
adopted . . ."
Mr. Welles said mournfully, "Don't get started on politics. I'm
too old to have any hopes of that!"
"Right you are there," said Mr. Crittenden. "Economic
organization is the word. That's one thing that keeps me so
interested in my little economic laboratory here. Political parties
are as prehistoric as the mastodon, if they only knew it."
Mr. Welles said, "But the queer thing is that you make it
work."
"Oh, anybody with a head for business could make it work. You've
got to know how to manage your machine before you can make it go,
of course. But that's not saying you have to drive it somewhere you
don't want to get to. I don't say that that workman back there who
was making such a beautiful job of polishing that maple could make
it go. He couldn't."
Mr. Welles persisted. "But I've always thought, I've always
seen it, or thought I had . . . that life-and-death
competition is the only stimulus that's strong enough to stir men
up to the prodigious effort they have to put out to make a
go of their business, start the machine running. That, and the
certainty of all they could get out of the consumer as a reward.
You know it's held that there's a sort of mystic identity between
all you can get out of the consumer and the exact amount of profit
that'll just make the business go."
Mr. Crittenden said comfortably, as though he were talking of
something that did not alarm him, "Oh well, the best of the feudal
seigneurs mournfully believed that a sharp sword and a long lance
in their own hands were the strongholds of society. The wolf-pack
idea of business will go the same way." He explained in answer to
Mr. Welles' vagueness as to this term, "You know, the conception
that if you're going to get hair brushes or rubber coats or
mattresses or what-not enough for humanity manufactured, the only
way is to have the group engaged in it form a wolf-pack, hunting
down the public to extract from it as much money as possible. The
salesmen and advertisers take care of this extracting. Then this
money's to be fought for, by the people engaged in the process, as
wolves fight over the carcass of the deer they have brought down
together. This is the fight between the directors of labor and the
working-men. It's ridiculous to hold that such a wasteful and
incoherent system is the only one that will arouse men's energies
enough to get them into action. It's absurd to think that business
men . . . they're the flower of the nation, they're America's
specialty, you know . . . can only find their opportunity for
service to their fellow-men by such haphazard contracts with public
service as helping raise money for a library or heading a movement
for better housing of the poor, when they don't know anything about
the housing of the poor, nor what it ought to be. Their opportunity
for public service is right in their own legitimate businesses, and
don't you forget it. Everybody's business is his best way to public
service, and doing it that way, you'd put out of operation the
professional uplifters who uplift as a business, and can't help
being priggish and self-conscious about it. It makes me tired the
way professional idealists don't see their big chance. They'll take
all the money they can get from business for hospitals, and
laboratories, and to investigate the sleeping sickness or the
boll-weevil, but that business itself could rank with public
libraries and hospitals as an ideal element in the life on the
globe . . . they can't open their minds wide enough to take in
that."
Mr. Welles had been following this with an almost painful
interest and surprise. He found it very agitating, very upsetting.
Suppose there had been something there, all the time. He must try
to think it out more. Perhaps it was not true. But here sat a man
who had made it work. Why hadn't he thought of it in time? Now it
was too late. Too late for him to do anything. Anything? The voice
of the man beside him grew dim to him, as, uneasy and uncertain,
his spirits sank lower and lower. Suppose all the time there had
been a way out besides beating the retreat to the women, the
children, and the gardens? Only now it was too late! What was the
use of thinking of it all?
For a moment he forgot where he was. It seemed to him that there
was something waiting for him to think of it . . .
But oddly enough, all that presented itself to him, when he
tried to look, was the story that had nothing to do with anything,
which his cousin had told him in a recent letter, of the fiery
sensitive young Negro doctor, who had worked his way through
medical school, and hospital-training, gone South to practise, and
how he had been treated by the white people in the town where he
had settled. He wondered if she hadn't exaggerated all that. But
she gave such definite details. Perhaps Mr. Crittenden knew
something about that problem. Perhaps he had an idea about that,
too, that might be of help. He would ask him.